Excellence
Innovation
Community
Engagement

ANNUAL REPORT

2020

Dr Mark Rowe, EdD, CEO
Welcome to the 2020 Annual Report

CEO and Chair’s Report

The Heraclitus quote ‘change is the only constant’ certainly is most apt to describe the events of the past year. The uncertainty of AGPT transition and the critical impact of COVID-19 has tested EV in ways we could never have previously envisaged.

Whilst EV, along with other Regional Training Organisations, grappled with continuing to deliver and support our registrars, supervisors and practices, the situation was markedly more intense for EV being embroiled in the midst of a lockdown for some 108 days. This necessitated our staff to move from the office to home, to develop and implement new approaches to planning, delivery and support, deal with family and personal issues on the home front and to remain ‘connected’ through all the above. To maintain even a truncated performance in AGPT, PEP, relationships, research and the like would have been a very good effort, but to minimise any major adversity was a tremendous feat. Our great admiration is expressed to everyone, internal and external to EV, that contributed to our work over the last twelve months.

College Examinations

Despite these efforts, the training year was not without problems. For our registrars and PEP doctors it has been most evident in the inability to run exams in term one 2020 and then to encounter failures to deliver fellowship examinations in term two, leaving all exam participants particularly distraught. Nonetheless EV, along with other RTOs, stepped up to offer services and infrastructure to enable revamped examinations to be held. The work of our staff in provision of expertise to the running of online examinations, preparatory workshops and modules and ongoing support both prior to and following examinations was excellent. At the time of writing this report it was pleasing that our exam aspirants had indeed performed very well.

We note that Professor Neil Spike has reported our educational program delivery and will leave him to describe those achievements. We would however add that whilst being able to ‘step up’ the new methodologies trialed have provided EV with a richer and more diverse delivery structure. EV will focus on the active incorporation of these new methodologies in our future delivery options.

Engagement and Collaboration

A major hallmark of our operations this year has been our engagement and collaboration with other primary care and education entities. For far too long the system has been siloed leading to duplication, lack of resources alignment, missed opportunities and a very real failure to impact our most pressing health needs particularly in reference to disadvantaged communities. EV has reached out and opened our organization to collaborative ventures taking the lead or support status as appropriate. We have also provided greater visibility for EV as an organization, our achievements, our directions and how and to what extent we are impacting the healthcare environment, much of which previously remained largely in-house. Through the Annual Report and as regularly updated on our website, you will be able to view the many accomplishments of EV that stand at the forefront of other primary care organisations. For example whilst a number of other organisations have struggled in recruitment of AGPT registrars, EV continues a history of quality attraction with all of its allocated places being filled for 2021.

Transition to College led training

On a less positive note, it is indeed problematic that the transition to College led training has slowed significantly. Despite the best efforts of RTOs and EV as a vocal member of that group, the transition continues to be mired in rhetoric framed by a continued lack of leadership and decision-making. Our organization, led by a well-informed and progressive Board, continues to ensure that our organization delivers quality outcomes regardless of our and AGPT’s future. We have shared, and remain open to sharing, our experience and knowledge that EV and our predecessor organisations over the last twenty years with both Colleges and the Department of Health. Our fervent hope is that should RTOs cease to play a role beyond 2022, that this expertise is not lost.

Our impact on community health

For the next two years EV will continue to work hard to improve our impact on the health of communities within our jurisdiction and to the ongoing education and training of our registrars. In so doing we will concentrate on two main areas of action. The first of those is workforce management where we will actively support our rural communities based on the provision of quality analysis and research. The past macro-policy failures are clearly evident for all to see and to continue along this path is folly. EV, based on a more informed definition of community need and working in partnership with like-minded organisations, will support improved allocation of registrar placement. Based not purely on macro numbers nor artificial divisions, we hope to bring improved rigor to the determination of community need encompassing access, morbidity, equity and service scope. In tandem with this objective, the second focus is to introduce more flexible training and education processes attuned to the needs of local areas. Following on from extensive research, EV is producing scalable and focused training responses that will better serve our practices and their communities whilst delivering high quality outcomes for our registrars. We are actively planning for two pilots to begin semester two 2021.

We trust that you will be able to find the time to view our interactive Annual Report. In many ways it epitomizes and actively demonstrates our edict to innovate, perform and communicate across all areas of our operations. The organization metrics in particular point to an entity that is achievement oriented, transparent in its operations and continues to deliver excellent outcomes across all areas of its operations.

In closing, we extend our deepest appreciation to our Board, our staff and the EV community at large. Despite massive hurdles and unknowns there is a resilience and focus to provide the best possible outcomes simply because that is what the organization ascribes to.

Mr Neil Greenaway, Chair, EV Board
Rising to the challenges in 2020
Dr Mark Rowe, EdD, CEO
Reflection on 2020

Our Achievements

2020 at a Glance

2020 Highlights

  • Dr Mark Rowe appointed as EVGPT CEO
  • AGPT Supervisor and Registrar surveys indicate high satisfaction with EVGPT
  • Commencement of three research projects: the National GP Supervisor Curriculum Project, the National GP Supervisor Framework Project and the Cultural Safety Project
  • Key appointment of Dr Elisabeth Wearne as Deputy Director of Training and Education – Rural Pathways
  • Implementation of a new Engagement and Communication Strategy
  • Increased collaboration with partners and stakeholders
  • Launch of our second Reconciliation Action Plan
  • Achieved 100% fill of 2021 AGPT training places
  • Success in filling Rural Junior Doctor Training Program for 2020
  • Completed second year of PEP delivery
  • Our Award program expanded to include Training Practice of the Year
  • EV Supervisor wins 2020 RACGP Victorian Supervisor of the Year
  • Our response to COVID-19 by successfully adapting organizational operations and delivery of training to new environment
  • EV staff published a number of articles and gave numerous conference presentations
  • Participation on representative working groups, committees and advisory groups
  • Organisation accreditation with RACGP

2016-2020 Metrics

Our Contribution

EV continues to work hard to improve our impact on the health of communities within our jurisdiction. We work collaboratively with stakeholders to better serve our practices and their communities whilst delivering high quality outcomes for our registrars. A selection of stakeholders shared their views on EV’s contribution throughout our region and we are grateful for their involvement in this report.

Ms Jane Anderson,
Latrobe Health Advocate
Improving community access to services
Ms Sophie Laurence,
Latrobe Regional Hospital
Keeping it local
Associate Professor Cathy Haigh,
Monash Rural Health Gippsland
Sharing solutions and challenges
Dr Anneliese Willems,
EVGPT Medical Educator
Healthier communities in Eastern Victoria
Dr Julie McClellan,
EVGPT Medical Educator
Contributing to better adolescent health
Dr Cheten Mistry,
EVGPT Registrar
Building diverse skillsets for registrars
Dr Elisabeth Wearne,
EVGPT Deputy Director of Medical Education and Training Rural Pathways
Supporting healthier and happier communities
Dr Shane Robbins,
EVGPT Supervisor
EVGPT’s contribution to Aboriginal Health

EV’s Response to COVID-19

Ms Elle Alysandratos
EVGPT Human Resources Manager
How our staff excelled during COVID-19

EV Board Directors

Mr Neil Greenaway, Chair

Dr Tilak Dissanayake

Ms Sophie Valkan

Dr Fred Edwards

Dr Grant Connoley

Dr Laura Chen

Ms Lea Pope
Talking about governance

Dr Sanka Dias

Dr John Furler

Dr Nola Maxfield

Dr Letitia Clark

Medical Education

“Reality is the commonest cause of stress.”
Lily Tomlin

In 2020, Australian general practice and general practice training were forced into a paradigm shift due to the COVID-19 pandemic. Endless Zoom meetings, remote learning, telehealth, fever clinics, working from home, home schooling, patient uncertainty, closed facilities and cancelled events were part of the new landscape occurring on a broader community backdrop of social isolation, fear, loss, sadness and heroism.

Impact of COVID

Changes related to the impact of COVID escalated rapidly for the medical education program and the team involved in its delivery. By mid-March, all face-to-face workshop were cancelled for an initial period of two weeks. On 24 March, EV closed both offices with all staff working from home and all educational activities for registrars and supervisors were to be delivered remotely. This included peer learning workshops (PLWs), external clinical teaching visits (ECTVs), training advisor (TAs) contacts, cluster group meetings, supervisor professional development, workplace based assessments (WBAs) for the Practice Experience Program (PEP), as well as the accreditation and re-accreditation processes. The commitment and innovation demonstrated by all staff (medical and administrative) in continuing to provide support to our stakeholders was amazing. This rapid deployment of resources and functions was facilitated by strategic pre-planning and prompt responses from IT within the organisation.

New models of training

Throughout the year, the Senior Education Portfolio Team (SEPT) continued work on developing new models of training under the guidance of Drs Heather McGarry and Andrew Roberts. Given the window of opportunity that the changing training environment has offered, it is important that this work continue to be developed to the pilot stage in 2021.

Policies and Procedures

During 2020, it was vital that EV maintained regular and detailed discussions with RACGP and ACRRM to ensure that procedures and policies were sufficiently flexible to avoid disadvantaging registrars and practices in the program. This was a generally successful period with appropriate extensions and exemptions being provided. It was extremely disappointing that despite these efforts there were significant technological disruptions to the assessment processes of both Colleges causing delays and stress for all involved.

Research

During the year, EV has continued work on three important research projects – Developing a GP Supervisor Curriculum; Developing a GP Supervision Framework and Developing a Cultural Safety Framework for GP Supervisor Professional Development. Despite significant staff changes, the research team managed to progress these projects that are due for completion in 2021. Late in 2020, EV announced the appointment of Dr Angelo D’Amore as the Research and Evaluation Manager.

Finally

Another significant appointment during 2020 was Dr Elisabeth Wearne as Deputy Director of Medical Education and Training – Rural Pathways. Liz’s appointment was greeted with broad acclamation from stakeholders across the region. She joins Dr Carolyn O’Shea, Deputy Director of Medical Education and Training – General Pathway, in providing support and strategic advice in the medical education programs.

In a year of significant change, EV farewelled David Glasson and welcomed Dr Mark Rowe as CEO. Both CEOs have been extremely supportive of the medical education team. The EV Board, through good governance and expertise, continues to provide strategic direction to achieve our organisational aims and objectives.

The impacts of the pandemic, personally and professionally, were inescapable. The whole EV organisation has been remarkable in what has been achieved in these circumstances. The medical education team have demonstrated resilience, innovation, imagination, persistence, patience, dedication and humour, but above all compassion, care and support for our stakeholders, their families, their communities and each other.

At the end of my 2019 report I wrote – It’s better to look back and say: “I can’t believe we did that” than to look back and say: “I wish we did that.” Reflecting on 2020, I can honestly say “I can’t believe we did that.”

Let your dreams be bigger than your fears and your actions be louder than your words.

Professor Neil Spike AM
Director of Medical Education and Training

Professor Neil Spike, AM
EVGPT Director of Medical Education & Training
Rethinking general practice training
Dr Carolyn O’Shea
Deputy Director of Medical Education & Training – General Pathway
Delivering and supporting training during 2020
Dr Elisabeth Wearne
Deputy Director of Medical Education & Training – Rural Pathways
Change, innovation and resilience

Practice Experience
Program (PEP)

This RACGP program continued to evolve throughout 2020. As might be expected, many participants had their practice and their program disrupted by COVID during the year. Many participants were granted a COVID-extension by RACGP to allow more time to continue or complete their program without disadvantage.

COVID restrictions required changes to the way our MEs supported participants, including quarterly orientation sessions being on Zoom rather than having an opportunity to meet face-to-face with those entering the program. More significant changes were needed to find a range of alternative methods to direct observation for the workplace-based assessments (WBAs) that are such an important element of the program. A variety of methods were used including electronic remote observation of real consultations with scheduled patients; remote audio of real telehealth consultations and simulated consultations with an actor or the medical educator playing the “patient” role. Such methods relied on technology and stable connections. Unsurprisingly there were initial “teething” problems until everyone became familiar with the technology.

A positive outcome was the less intrusive nature of being remote, which allowed observation of a more natural interaction between the GP and their patient.

Late in 2020, the RACGP released details of a redesign of the PEP program, based on feedback from participants and training organisations delivering PEP on behalf of RACGP. These changes have been widely supported as program improvements. The changes included the controversial Learning Modules no longer being mandatory for completion; an increase in the number of highly valued WBAs from six to twelve per term and the introduction of PEP Exam Preparation (PEPExP).

This unprecedented year has drawn the EV PEP team closer together and all have risen to the challenges of supporting our PEP participants. Our thanks go to Melanie Khan, PEP Administration Coordinator for her compassion and diligence and to our enthusiastic ME team committed to encouraging the participants to be the best they can be.

Professor Neil Spike, AM
Medical Coordinator PEP

Research

2020 Research Projects

During 2020, three major research projects were at various stages of implementation

The National GP Supervisor Professional Development Curriculum project was funded through an RACGP Education Research Grant (ERG) from January 2020 to December 2020, with subsequent COVID extension funding from January 2021 to March 2021. This research project was supported by the Royal Australian College of General Practitioners with funding from the Australian General Practice Training Program: An Australian Government initiative.

The GP Supervisor Professional Development Framework project was funded through an RACGP Special Project Grant (2019-2020) from February 2020 to November 2020. The timeframe for the final report was extended to March 2021 without any further funding available

The Cultural Safety Training project was funded through a grant from the Department of Health. The aim of the project was to develop a cultural safety framework and develop education modules Professor Marlene Drysdale outlines the project in the accompanying video.

Professor Marlene Drysdale, Senior Aboriginal Health Educator & Advisor
Cultural Safety Training

2020 Publications

Australian Journal Rural Health (published online 17-Jan-20) doi: https://doi.org/10.1111/ajr.12591
Tapley A, Davey AR, van Driel ML, Turnock A, Holliday EG, Morgan S, Mulquiney K, Spike NA, Magin PJ.
BMJ Sexual and Reproductive Health (published online 21-Jan-20)
doi: http://dx.doi.org/10.1136/bmjsrh-2019-200309
Turner RH, Tapley A, Sweeney S, Davey AR, Holliday EG, van Driel ML, Henderson KM, Ball JI, Morgan S, Spike NA, Fitzgerald K, Magin PJ.
https://doi.org/10.1111/ajo.13034
Sophia Hill, Amanda Tapley, Mieke L, van Driel, Elizabeth G Holliday, Jean Ball, Andrew Davey, Irena Patsan, Neil Spike, Kristen Fitzgerald, Simon Morgan, Parker Magin
Dermatology Practical and Conceptual April 2020). Hilary Gorges, Clare Heal, Mieke van Driel, Amanda Tapley, Joshua Davis, Andrew Davey, Elizabeth Holliday, Jean Ball, Nashwa Najib, Neil Spike, Kristen Fitzgerald, Parker Magin. Nancy J. Sturman, Amanda Tapley, Mieke L. van Driel, Elizabeth G. Holliday, Jean I. Ball, Andrew R. Davey, Alison Fielding, Kristen Fitzgerald,
https://doi.org/10.31128/AJGP-08-19-5028
Williames, S., Temple-Smith, M., Chondros, P., Spike, N., Salamone, A., Magin, P., Hiscock, H., Sanci, L.
(in press. Accepted for publication 26/7/20) Willems A, Tapley A, Fielding A, Tng V, Holliday EG, van Driel ML, Ball JI, Davey AR, FitzGerald K, Spike NA, Magin PJ.
Brown J, Nestel D. Med Educ. 2020 Jan;54(1):4-6. doi: 10.1111/medu.14003.
Davey A, Tapley A, Mulquiney K, van Driel M, Fielding A, Holliday E, Ball J, Spike N, FitzGerald K, Magin P. J Eval Clin Pract. 2020 Dec;26(6):1703-1710. doi: 10.1111/jep.13340. Epub 2019 Dec 25.
Wearne S.M., Brown J.B. In: Nestel D., Reedy G., McKenna L., Gough S. (eds) Clinical Education for the Health Professions. Springer, Singapore. https://doi.org/10.1007/978-981-13-6106-7_6-1.

Aboriginal and Torres Strait Islander
Health Program

As 2020 presented new challenges to how we delivered our education and training programs at EV, the significant contribution of Aboriginal people to the content, delivery and evaluation of our programs remained core.

Other significant achievements included the introduction of a research project relating to cultural safety training, the launch of our second Innovate Reconciliation Action Plan, and the completion of a suite of cultural protocols that can serve as an educational and capacity building tool for staff and stakeholders.

Aboriginal Health education and training program

Registrars in the early stages of their training program are required to submit a reflective essay based on a review of an approved resource, which are then assessed by our cultural educators.

Registrar feedback that demonstrates the transformation brought about by this activity included:

We acknowledge the significant contribution our small team of cultural advisors and cultural educators have made across many facets of our organisation. We thank Professor Marlene Drysdale, Ms Nicole Cassar and Mr Brian Stevens for their wise counsel, generosity and patience with our ongoing learning, and the subsequent transformation of our lives.

Research

EV successfully applied to the Department of Health for Special Projects Grant funds to conduct research into supervisor cultural safety training. The Project commenced in July and by the end of the year, research for Stage 1—the development of a Cultural Safety Framework—was completed.

The research has led us to the conclusion that Aboriginal lived experience, and Australian and International research, has shown that training alone, while important, will not be enough to achieve cultural safety, equity and EV Reconciliation Action Plan goals or Closing the Gap aspirations and an organisation wide approach to cultural safety attainment for all of us at EV is underway.

Reconciliation Action Plan

EV was proud to launch its second Innovate RAP in September, with staff, Board Directors and guests joining in the virtual celebration. Our 2020 – 2021 RAP includes 16 actions and 70 deliverables and EV has committed additional resources to ensure we achieve this ambitious plan.

Registrar placements in Aboriginal Community Controlled Health Services (ACCHS)

This year’s placement data is consistent with the 2019 training year and the placements continued under an RACGP approved remote supervision model.

We are grateful to our small band of dedicated remote supervisors who enable these placements. We also thank our partner ACCHS who work hard to provide a culturally safe general practice training experience for registrars.

Launch of EVGPT’s second RAP
September 2020
Dr Shane Robbins
Aboriginal Health - A Supervisor perspective
Professor Marlene Drysdale
EV’s contribution to Aboriginal Health
Dr Alyisha Tan
Aboriginal Health - A Registrar perspective

Rural Initiatives

Strengthening rural GP workforce in Eastern Victoria

A significant appointment in 2020 was Dr Elisabeth Wearne as Deputy Director of Medical Education and Training – Rural Pathway. This role builds on our strong history of GP Education in Gippsland where many of EV’s current and previous personnel are highly regarded for their knowledge and expertise in the sector.

This new role encompasses both medical education team leadership, and positive and productive engagement with regional, state and national partners.

#Opportunity Gippsland

EV made it a priority in 2019 to promote the benefits of general practice and in particular, rural general practice by committing and financially investing to develop practice profiles, case studies and promotional videos highlighting Gippsland rural practices and their communities. Throughout 2020, this campaign continued to be cornerstone or promoting the benefits of undertaking training GP training in our Gippsland region. This campaign contributed to EV successfully filling its 2021 rural training quota.

Rural Generalist GPO and GPA State Trainee Workshops

Since 2016, EV have been funded by the Department of Health and Human Services (formerly via RWAV) to co-ordinate and deliver workshops for GP Obstetric (GPO) and GP Anaesthetic (GPA) Trainees State-wide. These workshops commenced in 2013 and have now evolved into a significant component of the trainee’s educational program supported by a highly experienced and knowledgeable faculty spread across Victoria.

EV was fortunate to hold one combined Rural Generalist GPO & GPA Workshop in February 2020 in Warragul prior to the COVID restrictions for all trainees from across Victoria. This was an invaluable experience for all trainees not only from an education

and training perspective but the opportunity to undertake a 3 hour ‘Breaking Bad News’ session lead by Clinical Psychologist, Dr John Reeves and supported by actress, Veronica Porcaro.

The program was moved completely online for the remainder of the year, delivering what was possible to ensure trainees continued to be supported.

A comprehensive GPA program was provided to trainees and supported by a highly skilled and experienced line up of speakers from across the country including, Broome, Ayr and the Northern Territory. This was followed by moving the Pre-Exam Workshop on line as well with registrars rotating through 4 stations in a VIVA format/examination environment.

The GPO Workshop program continued online and covered topics such as Obstetric Emergencies, the Difficult Ceasar, Antenatal Care, Clinical Decision making, Sphincter injury and repair and a very interactive and engaging case-based discussion amongst all trainees and facilitators.

‘Although we were unable to do the practical sessions, it was great to do ‘virtual’ simulation of scenarios by way of discussing our clinical reasoning and plans/actions, with a GP led unit focus. Thank you so much for taking up your Saturday morning to deliver this, I found the session extremely useful.’ (GPO Online Workshop)

ACRRM Workshops

Prior to the lockdown we were able to offer the ACRRM registrar workshop F2F in Traralgon, and in March we partnered with MCCC to deliver a mock-StAMPS session in Parkville.

Extended and Advanced Training Skills

EV continues to promote and support ACRRM and RACGP registrars undertaking both extended and advanced procedural skills posts. EV had a number of rural registrars undertaking both extended and advanced skills posts in Obstetrics, Anaesthetics and Emergency Medicine. The Victorian Rural Generalist Program (VRGP) was established during 2020. EV worked collaboratively with VRGP to promote the Rural Generalist pathway to both prospective and existing  GP registrars for 2021.

Dr Kelly Seach, Senior Medical Educator continued to provide oversight of the Training Skills portfolio with Drs Patrick Ruane and Antony Wong providing mentoring support for GP registrars undertaking procedural skills in Obstetrics and Anaesthetics.

EV looks forward to continue supporting rural generalist pathways and the VRGP in the future to ensure our registrars have the opportunity to undertake advanced procedural skills in their discipline of choice whilst also meeting the needs of the Gippsland community.

Rural Junior Doctor Training Program

EV (the only RTO and one of 15 organisations nationally) continues to co-ordinate the Rural Junior Doctor Training Innovation fund (RJDTIF). The program offers GP rotations for Interns (PGY1) in the Gippsland Rural Intern Training Program (GRIT) and PGY2s in collaboration with Latrobe Regional Hospital and supported by the Monash Training Hub.

Although impacted by COVID restrictions, all 15 Intern rotations and 4 PGY2 rotations remained filled across Maffra Medical Group, Heyfield Medical Centre, Breed St. Clinic Traralgon and Trafalgar Medical during 2020.

An extension of our contract to deliver this program was provided by the Department of Health and EV looks forward to continuing to support and provide valuable experiences for rural pre-vocational junior doctors across Gippsland in 2021.

Ms Julie Rogalsky
Regional Rural Generalist
Coordinator, Gippsland, VRGP
Rural pipeline initiatives
Opportunity Gippsland
EV Promotional Video
Dr Chris Polchleb,
EV GP Registrar
Highlight of Rural Training
Associate Professor Cathy Haigh,
Monash Rural Health Gippsland
Rural GP Pipeline

People and Culture

One of EV’s key strategic objectives is to have a collaborative and engaged organisation, proactive and responsive in relation to the needs of our stakeholders. To support this objective through the Covid-19 pandemic, we ensured we kept in touch with our staff and stakeholders through electronic platforms. We implemented a COVID-19 response Employee Staff Survey to check in on staff, gain feedback and ensure we were attuned to what the organisational needs were to support engagement, collaboration and success in our programs.

One of the outcomes of the survey was to provide additional support to staff which we did, through additional meetings and support webinars which included topics like dealing with change and uncertainty, looking aft er our mental health, skills for remote working through the pandemic, ergonomic desk training and more. These online forums enabled the exchange of ideas, experiences and supportive strategies and were well received by EV staff . Contributions from each and every staff member were welcomed, including from our very own Medical Educators who presented some valuable insights and information in particular around the importance of sleep and self-care.

EV’s shared values of responsibility, creativity and innovation were certainly demonstrated throughout the year with staff stepping up to the challenge and

making adaptations to work practices which have enabled business continuity and the ongoing delivery of a high quality training program. A notable achievement by EV staff was the remarkably fast adaptation to this new mode of working and the ability to maintain momentum and high performing teams.

Activities like staff recruitment were also effectively conducted remotely with the successful appointment new staff throughout this time. Online inductions have been received positively and have been a supportive aspect of welcoming new EV staff.

EV’s Senior Management Team have provided strong leadership for the organisation through their tireless efforts and initiatives to maintain the connectedness of teams who are collaborating and feel supported and valued. Keeping lines of communication open with our people was more important than ever. The regular online organisational updates by senior managers to all staff have been an important aspect of maintaining a common channel of communication open and have promoted a positive culture by bringing all staff together virtually.

Ensuring staff safety including implementation of a new policy and practices in the COVID-19 response space was also a big focus area for EV and continues to underpin our organisational planning.

The EV Awards are now in their third year. In 2020, the award categories were expanded to include Training Practice of the Year in both Rural and Metropolitan regions.

Peers and colleagues are asked to nominate deserving supervisors, registrars and training practices and must provide information against set criterion. The entire process is overseen by the EV Awards Advisory Group, a representative group from across the organisation.

We were delighted with the high number of nominations which reflected the high regard our supervisors and registrars are held. We congratulate all those who were nominated, and the 6 very deserving winners.

2020 Supervisors of the Year

Metropolitan –
Dr Peter Mitchell, Cheltenham Medical Centre

Peter has a long career in general practice in the bayside area where he is has devoted over 20 years to his community. He has a strong interest in education and professional development for all GPs and practice staff. As a GP supervisor he has been an exemplary mentor and role model to registrars. Offering his guidance, time and experience, he enthusiastically supports trainees. He regards the role of a GP as multi faceted – as a patient’s life coach, advocate, friend and health professional. He has made a valuable and positive contribution to his community, significantly improving the lives of his patients.

Rural –
Dr Michael Fitzgerald, Foster Medical Centre

Michael has been a devoted supervisor for many registrars over many years. He has a wealth of experience which he shares freely in teaching and gives honest feedback. He is always compassionate and easy to approach. Michael is well respected by patients and colleagues. He is a role model to the many registrars that train in the practice, as well as to his colleagues. His goal is clear, to help patients and their families in the community achieve better health outcomes. He works tirelessly, looks after a large number of patients, a lot of them with complex health and social issues. He always shows compassion to the patients and their families, and practices to an outstanding standard of family medicine.

2020 Registrars of the Year

Dr Cheten Mistry
What it means to receive the Award

General Pathway –
Dr Cheten Mistry, Whitehorse Medical Centre

A committed and supportive doctor to his patients, he has excelled in GP training, taking advantage of every opportunity to extend his skills and learn from others. He has contributed to the practice by developing practice resources on a variety of topics including weight loss, an area of special interest. He also contributed to COVID-19 practice planning and developed information resources for patients. As an EV RLO he has shown strong leadership amongst peers during this constantly changing environment and has been instrumental in establishing a mentor program.

Rural Pathway –
Dr Damian Hannon, Tanjil Place Medical

Damian has made an outstanding contribution across every facet of general practice and is a valued and trusted GP registrar in his community, in his practice and amongst peers. He is a conscientious and enthusiastic self-motivated learner who often brings new knowledge to his GP colleagues. He has built a broad patient base and deals with a variety of complex medical issues to a very high standard. Throughout his training he has undertaken a number of roles advocating for rural general practice, supporting peers in the program and also junior doctors considering GP.

2020 Training Practices of the Year

Metropolitan –
Bluff Road Medical Centre, Sandringham

Bluff Road MC have a long history of involvement in GP training. Quite apparent is their commitment to providing registrars with an educational home where they can “learn to fly” while knowing the GP supervisor is there to support them. Their ethos has been to create an environment where registrars can become the best version they can be as a fully fledged GP. They have always put the educational and work life balance of the registrar as the top priority, realising not only is this approach in the best interests of the registrar, but also the patients and practice. Despite the challenges presented by COVID-19, the practice continued to deliver GP training at the highest level.

Rural –
Tanjil Place Medical, Moe

The team at Tanjil Place have a strong record of training good GPs. They offer a wonderful teaching environment and training culture, leaving no doubt for registrars that their training experience is a real priority. They are incredibly supportive of registrars and nurture them in terms of training and personal growth. The clinic offers a broad spectrum of experience to registrars including allied health. Feedback is forthcoming and staff are quick to acknowledge a job well done. The clinic is committed to servicing all the needs of their community, in doing so provide registrars with a highly valuable training experience.

The RACGP Awards celebrate the vital contribution GPs make to the health of communities across Australia and recognise the significant achievements of RACGP members.

Victorian GP Supervisor of the Year
Dr Terence Heng

In 2020, Dr Terence Heng was the recipient of the RACGP Victorian GP Supervisor of the Year. Terence is an EV Supervisor and has practices at Vermont and Nunawading.

Terence is a dedicated educator and mentor to both current and past registrars who have worked at his practice. He is an innovative teacher and uses technology platforms to discuss interesting cases and learning points with learners.

He is well respected within his community and much-loved GP to his patients. Through his work, Terence shows both the medical community and the public that General Practitioners are able to manage a wide breadth of presentations to a very high standard, improving the image of General Practice.

Terence plans to join the EV medical education team in 2021.